Modern project optimization: how to streamline success in the enterpriseAuthors: Eric Stimple, Product Owner, and Sam Roth, Senior Project Manager IIOct 23Oct 23
Drive excellence in telecom call centers-establish KPIs that matterAuthors: Chad Kaufman and Joe SchefflerSep 18Sep 18
Maximizing growth in market access; how to partner for an effective gap analysisAuthors: Dhiraj Sapkal and Jen CouchoudAug 14Aug 14
Empowering advisors with strong CX: Strategies for wealth management growthAuthor: Joe Scheffler, Director of Client EngagementAug 8Aug 8
Embrace a research mindset to make the most of the data your company already hasAuthor: Brittany Murphy, Director of Research and StrategyJul 25Jul 25
Designing with intention: Our Config 2024 takeawaysAuthor: Mackenzie Alleman, Marketing ManagerJul 17Jul 17
Why design systems are essential for the future of AI-assisted designAuthors: Elizabeth Cottrell, Doug Gnutti, and Sarah FreiJun 30Jun 30
Reduce truck rolls and save money with these 3 CX practicesAuthor: Chad Kaufman, SVP of Client EngagementJun 20Jun 20
Your MVNO success hinges on activation; 5 CX initiatives to build into your strategy todayAuthor: Chad KaufmanMay 28May 28
Implementing generative AI in pharma: Safeguard communications and boost efficiencyAuthors: Dave Drager and Dhiraj SapkalMay 8May 8
