Think CompanyDrive excellence in telecom call centers-establish KPIs that matterAuthors: Chad Kaufman and Joe SchefflerSep 18Sep 18
Think CompanyMaximizing growth in market access; how to partner for an effective gap analysisAuthors: Dhiraj Sapkal and Jen CouchoudAug 14Aug 14
Think CompanyEmpowering advisors with strong CX: Strategies for wealth management growthAuthor: Joe Scheffler, Director of Client EngagementAug 8Aug 8
Think CompanyEmbrace a research mindset to make the most of the data your company already hasAuthor: Brittany Murphy, Director of Research and StrategyJul 25Jul 25
Think CompanyDesigning with intention: Our Config 2024 takeawaysAuthor: Mackenzie Alleman, Marketing ManagerJul 17Jul 17
Think CompanyWhy design systems are essential for the future of AI-assisted designAuthors: Elizabeth Cottrell, Doug Gnutti, and Sarah FreiJun 30Jun 30
Think CompanyReduce truck rolls and save money with these 3 CX practicesAuthor: Chad Kaufman, SVP of Client EngagementJun 20Jun 20
Think CompanyYour MVNO success hinges on activation; 5 CX initiatives to build into your strategy todayAuthor: Chad KaufmanMay 28May 28
Think CompanyImplementing generative AI in pharma: Safeguard communications and boost efficiencyAuthors: Dave Drager and Dhiraj SapkalMay 8May 8
Think CompanyBridging the Gap: Why UX is essential for a successful pharma marketing strategyAuthor: Joy Griffith, Digital Marketing StrategistMay 2May 2